FAQ

MOYE is inspired by the rich tapestry of African culture and the vibrant memories of Moyeke Johnson, the mother of our founder. Our collections reflect a fusion of traditional elements and modern aesthetics, crafted to celebrate heritage, identity, and personal expression through fashion.

Each MOYE piece is crafted with a commitment to quality and sustainability. We collaborate with local artisans who employ traditional techniques, ensuring every item is not only beautifully made but also embodies ethical practices. Our materials are sourced responsibly, and we strive to use eco-friendly fabrics that minimize environmental impact.

We prioritize sustainability in our sourcing process. Our materials are primarily sourced from local suppliers within Africa to support local economies and reduce transportation emissions. We also use recycled and organic materials whenever possible, aligning with our commitment to ecological responsibility.

Yes, MOYE proudly serves a global community. We offer international shipping to numerous countries. Shipping costs and delivery times vary depending on the destination. Please visit our Shipping & Delivery page for more detailed information.

Quality is paramount at MOYE. Each product undergoes rigorous quality control checks at multiple stages of production to ensure it meets our high standards. Our quality assurance process includes material inspection, in-process checks during manufacturing, and final inspection before shipping.

We strive for complete customer satisfaction. If you are not entirely pleased with your purchase, we offer returns within 12days of receipt. Items must be unworn, unaltered, and in original condition with tags attached. Please refer to our Returns & Exchanges policy for more details.

To ensure the longevity of your MOYE pieces, we recommend following specific care instructions provided with each item. Generally, gentle hand washing or dry cleaning is advised to preserve the quality and integrity of the materials.

By purchasing from MOYE, you support the artisan community and contribute to sustainable practices that benefit the environment. We are committed to fair labor practices and actively invest in the communities where our artisans live and work, promoting social and economic growth.

Join our mailing list to receive exclusive updates, early access to new collections, and invitations to our special events. You can also follow us on Instagram [@moyeafrica] for daily updates and insights into our brand.

Currently, MOYE operates primarily online, but we occasionally participate in pop-up events and collaborations where you can experience our products in person. Check our website and social media for announcements about such events.

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